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This site is owned by IEEE and managed by Cierant Corporation, the print services provider responsible for processing orders, producing the journals and shipping orders to our customers.

 

I am looking for journals other than the ones listed in the Browse Journals menu. What do I do?

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What kind of reprints can I order from the pubstore?

We only offer physical copies of journal and article reprints. If you are interested in obtaining PDF versions of IEEE material, please contact xxxxx.

 

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The only payment method we accept for orders is credit card. Charges will appear as 'Cierant Corporation' on your credit card statement and will be posted when your order is shipped.

 

Why do I have to pay sales tax?

Cierant Corporation is the vendor for your online purchase through IEEE’s pubstore. We are required to charge sales tax for orders shipped to states in which we have a business interest or location. The states that we currently charge sales tax is: CT, NC, NY, PA, VA

 

What shipping methods are available for my order?

We offer UPS Ground or IMEX International.

 

How will I know when my order has shipped?

Once your order ships, an email will be sent to the email address on your account with the tracking information for your order.

 

How quickly will I receive my order?

Journal reprint orders are produced once per week on Tuesdays. Once orders are put into production, they require 8 business days to be printed on demand, prepared for mail and shipped. Once orders are shipped, the shipping time depends on your location. Most US orders will arrive within 5-7 business days. International orders will take longer.

 

WHAT KIND OF REPRINTS CAN I ORDER FROM THE PUBSTORE?

We only offer physical copies of journal and article reprints. If you are interested in obtaining PDF versions of IEEE material, please visit https://ieeexplore.ieee.org.